Free Shipping

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. Shipping is free to all metro areas in Australia. Contact us for shipping to exceptionally far locations. 

 

Want to know about our Easy Returns Policy? Read more here.

 We use Australia Post for delivering your orders.

 

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within five business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within six business days of your order feel free to follow up with us at support@snappackagingsupplies.com.au

 

Redelivery Fees And Authority To Leave

If you are not home to accept your order, a card will be left advising next steps for re-delivery, there may be additional charges involved for this, especially for heavy items. If you opt for an authority to leave please note that once the freight has been delivered, the courier or Snap Pack cannot be held responsible if the freight goes missing from your property.

If anything is unclear and you still have questions please feel free to Contact Us.

Frequently Asked Questions (FAQ)

What makes Snap Pack different from other packaging suppliers?

We’re more than just another packaging store:

  • Australian-owned and operated
  • Best Price Guarantee on every product
  • Fast, reliable shipping
  • Eco-friendly product options
  • Customer-first service with 24-hour response time

Where are you based?

We’re located in Springvale, Victoria (B8/2A Westall Road, Springvale 3171), and ship our products Australia-wide from our Melbourne warehouse.

What is the Snap Pack Best Price Guarantee?

Our Best Price Guarantee means if you find the same product cheaper anywhere online in Australia, we’ll beat it by 5%.
Just email us at admin@snappackaging.com.au or use the live chat on our website with the competitor’s price and link. Checkout more info here: OUR GUARANTEE

How do I contact Snap Pack?

📞 Phone: 61 385 120 331
📧 Email: admin@snappackaging.com.au
📍 Address: B8/2A Westall Road, Springvale, Victoria 3171
🕓 Opening Hours: Monday - Friday, 8 AM - 4 PM

We aim to respond to all customer enquiries within 24 hours. Contact us now!

Are your products eco-friendly?

Yes! Many of our products, including raffia, kraft packaging, and biodegradable materials, are eco-friendly and sustainably sourced, perfect for businesses and creators who care about the environment. Explore our collections!

How long does delivery take?

Orders are usually processed within 1–5 business days and shipped promptly from our Melbourne warehouse. You’ll receive an email confirmation with tracking details once your order is dispatched.